WestStar MultiMedia Entertainment, Inc., home of “The Kim Komando Show” is one of the fastest-growing broadcast media companies in America, and we’re rapidly expanding in many divisions.

For more than 20 years, Kim Komando has led the industry in tech-lifestyle programming within the national radio category. The WestStar network includes radio programs that reach over 3.5 million Nielsen-rated unique listeners per week, a television program distributed to 300 million households internationally, podcasts that serve hundreds of thousands of downloads per month, a website that enjoys 2.5 million monthly visitors, an aggressive newsletter platform with over 50 million sends per month, a sponsor-dedicated email platform, and other major streaming radio and video initiatives. 

Key Responsibilities:

  • Assist in the setup, operation, and maintenance of audio and video equipment for events, meetings, and productions.
  • Provide IT support by troubleshooting hardware, software, and networking issues.
  • Assist with installing, configuring, and testing audio equipment, including microphones, speakers, mixers, and other AV technology.
  • Support staff and clients with tech troubleshooting for audio and IT-related issues.
  • Monitor and ensure the functionality of AV equipment during events, ensuring all systems are working smoothly.
  • Take leadership of our support ticket system for in-house employee requests.
  • Perform regular maintenance on AV and IT systems, including software updates, security patches, and backups.
  • Provide assistance with on-site technical support during events.
  • Collaborate with the VP of Integrated Technology Engineering to solve technical issues quickly and efficiently.
  • Document technical processes, troubleshooting steps, and system configurations.
  • Assist in managing inventory of equipment and supplies for the department.

Qualifications:

  • Basic knowledge of audio-visual technology and IT systems.
  • Familiarity with audio equipment such as microphones, mixers, amplifiers, and speakers.
  • Experience with IT troubleshooting, including hardware, software, and network issues, DHCP, VLAN, DNS.
  • Understanding of basic networking concepts (IP addresses, routers, switches, etc.).
  • Proficiency with operating systems (Windows, Mac OS) and audio software (e.g., Pro Tools, Audacity, etc.).
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and able to handle multiple tasks in a fast-paced environment.
  • A positive attitude and a willingness to learn.

Preferred Qualifications:

  • Experience with video conferencing systems and platforms (e.g., Zoom, Teams, Skype).
  • Knowledge of broadcast equipment and software.
  • Familiarity with AV control systems and lighting.
  • Meraki, Watchguard, Free PBX
  • Ability to Edit audio using Adobe Premier
  • Familiarity with WordPress
  • HTML

Pay Range: $45-55K

Our comprehensive benefits package includes medical, dental, vision. Paid time off includes sick, corporate holidays and personal vacation.

We take great pride in our diverse and talented workforce. We recognize our continued success depends largely on the collective strengths of our employees. Developing the right mix of skills, ideas and individuals requires an unwavering commitment to Equal Employment Opportunity and Affirmative Action. Accordingly, we recruit, hire, train and promote persons in all job titles and ensure all other personnel actions are administered without regard to an employee’s race, color, religion, national origin, gender, age, sexual orientation, citizenship, veteran status or disability.

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