Double-check those “urgent” emails — they could be a scam

Scammers impersonating businesses, email consumers with fake subscription renewal notices
© Yuri Arcurs | Dreamstime.com, r/Scams via Reddit.com

Imagine doing your morning Wordle (yes, I still do) when you get an urgent email from Netflix. Subject: Your subscription just expired.

After a little digging, you realize that your account never lapsed. Now, you’re stuck with a fake charge and a crook running around with your personal info. 

You wouldn’t be the first. Imposter scams cost Americans $2.7 billion in 2023. But, now you get my newsletter, so you should know better! I put together these phishing red flags so you can avoid getting caught hook, line and sucker

A (not-so) “urgent” update

Scammers love to impersonate businesses everyone uses (aka, streaming services). They can make emails look super legit, but these common phishing scams still have telltale signs.  

  • Red flag #1: Direct payment. These emails almost always include links to input your credit card or bank account number. 
  • Red flag #2: “Act now” language. Scammers hope you’ll overlook the signs of a fake deal or discount by acting quickly. 
  • Red flag #3: Sketchy numbers. Oh no, your subscription or membership is about to auto-renew — but the total looks off. The email includes a phone number to “clear things up” … That goes straight to a fake customer service center. 

Catch those phish

Think they know how to outsmart us. I’ll help you beat them at their game: 

  • Review the actual email address, not just the sender’s name. If it looks off or unprofessional, straight to spam.
  • Check for spelling and grammar errors in the text. 
  • Cross-reference the info. Log into your account at the company’s website or call its official number — not the number in your inbox.
  • Keep a subscription calendar so you know when they’re set to renew or expire.
  • Never provide your payment info if you didn’t initiate a purchase. 
  • It’s not urgent. I promise. A legit business will never ask you to pay immediately with a bank account number, prepaid credit card, digital wallet app or money wire. Especially if it’s your first notice!
  • Report all bogus emails as spam and delete them from your inbox. 
  • Avoid clicking links in the email.

Pro tip: Check the BBB’s Scam Tracker to see if there’s a similar scam or report a new one.

🎣 I heard about a phisher who got caught by the Feds … he’s on squid row.

Tags: phishing, streaming services