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CEO snark
When Jeff Bezos was CEO, customers would email him complaints. He would forward those complaints to department heads with just one character. What was that one character?
The answer: Jeff Bezos would forward customer complaints to the appropriate department head with just one character: A question mark. No note, like, “Hello, I hope you’re well. Would you please look into this situation and let me know what’s going on?” Ever since I learned this, I have done the same thing. Too bad Jeff Bezos retired when he was in his prime. (Ba-dum-tss!)
Tags: complaints, email
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