Need tech help? This app supports 450K products

March 23, 2020

By Kim Komando

Sometimes we need a little extra help when it comes to repairing things. While our devices do come with manuals, we usually toss them in the garbage or lose track of them.

Don’t worry. If you need your manual, just tap or click here to find it. But what if you want to speak to someone over the phone? Some of us are just more comfortable talking to a helpful tech support agent than we are muddling through dense documents.

In this day and age, it should come as no surprise to learn there’s an app that can help. Not only does it provide extensive product support for more than 450,000 products, but it also includes how-to videos, manuals, warranty information and much more.

Zolve your tech problems

Zolve is an easy-to-use iPhone app that lets you find product information from a simple picture. Its massive online database locates product model numbers and everything related to your product, such as:

• Safety recalls
• Operating instructions
• Maintenance instructions & reminders
• Parts purchases
• Repair scheduling
• Expected product lifespan timer
• Quick-start guides
• How-to videos
• Warranty and manufacturer contact information

So what can Zolve look up? Its main focus is appliances, electronics, power tools, outdoor equipment and personal devices. But it is adding more products every day.

How do I use the app?

It’s as simple as downloading the app and snapping a picture — you don’t even have to create an account if you don’t want to. When you’re having trouble with your tech, just snap a picture of its product label according to the onscreen instructions and Zolve works to find the information you need.

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Once your product is located, just scroll down and tap whatever you’d like to learn more about.

And that’s it! Easy, right? Who knew there was such a user-friendly app that can actually accomplish things? While this sounds great, remember Zolve isn’t perfect. It doesn’t have everything in its database, so what if you scan a product and the app can’t find it?

Another way

When you’re looking for tech solutions, turn to the Komando Community.

If you have tech questions, we have the answers you need. At the Komando Community, just leave your questions in the forum and we’ll answer them. Not a member yet? Get 90 days free using discount code Kim during the signup process. Tap or click here now to get 90 days of the Komando Community free.