One of the most amazing results of our high-tech world is the way our lives are all interconnected. Now that we all use many of the same tools, like smartphones and computers, there are a ton of commonalities we can bond over. Take, for example, that one obnoxious inevitability we all deal with: tech issues.
If you ever have a specific issue you can’t find a solution for, drop a question on the Komando Community’s Q&A forum. Our close-knit community of tech enthusiasts can provide some much-needed insight to get your gadgets up and running in no time. Or you can send a message to the Kim Komando Show for a chance to join us live.
However, you might be dealing with a pretty common problem. Before you decide to take that extra step and reach out, scroll down and see if we’ve solved your problem already. Here are seven of the most common IT questions we get — along with easy solutions you can use in a snap.
1. Do I need a VPN if I have antivirus software?
Yes, since they have two different purposes. They’re not interchangeable in the slightest. On a broad level, one provides privacy while the other boosts your security.
A VPN is a smokescreen that hides your internet activity from nosy creeps. An antivirus program is your own personal bodyguard that keeps an eye out for viruses. However, an AV program won’t hide your internet activity. Also, a VPN won’t scan your device for threats.
Basically, they tackle different needs. They can work in tandem, but neither one makes up for the other. Tap or click here to find out how antivirus software and VPNs keep you safe.
2. Is it safe to connect all these devices to my home’s Wi-Fi?
Yes, but you must have a strong password. Don’t use a guest network. Our resident tech genius John says that’s because devices connected to a guest network are generally isolated. They can’t talk to each other.
The whole point of a smart home is to have gadgets that team up to make your life as easy as possible. (Speaking of which, here’s our easy guide on building a smart home at any budget.) So if you’re using a guest network, the opportunity for teamwork is limited. Sure, if your gadgets only need to connect to the internet, a guest network is fine.
But if you’re using gadgets that need to talk to one another, set up your own personal network. And no matter what, never use an easy-to-guess password like Password12345! Tap or click here for five tips for ironclad account security.
3. Why do I have to wait when I restart my router?
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