We’re more reliant than ever on the internet to keep up with what’s going on in the world — especially in the face of a global pandemic like what we’re experiencing with the coronavirus.
There is plenty of solid information online to help track the spreading of the virus, along with what to do if you’re feeling symptoms. Tap or click here for ways to get a coronavirus assessment without leaving home.
With so much time being spent online, there’s a good chance you might go over your data limit and rack up unexpected fees. But there is good news: Some providers are suspending data caps during the coronavirus pandemic.
Even better? Internet service providers won’t cancel your service, even if you can’t pay. Keep reading for all the details.
Stay connected amid the uncertainty
America’s internet providers have promised to keep your service going, even if you can’t pay the bill.
Tens of millions of Americans are being kept home from work because of the coronavirus. Many people, especially hourly workers and those paid by tips or by the job, simply won’t be paid.
But T-Mobile, CenturyLink, Cox, AT&T, Cable One, Verizon — virtually every American internet provider — promises they won’t interrupt your personal or business internet service for the next 60 days, or as long as the emergency lasts, even if you can’t pay the bill.
It’s called the “Keep America Connected Pledge.” Late fees will be waived, too. So if you can’t pay your internet bill, let your provider know.
How wireless providers are handling coronavirus
One recommendation from the World Health Organization to slow down the spread of coronavirus (COVID-19) is for everyone to practice social distancing. It’s exactly what it sounds like — stay away from people.
That means spending a lot of time at home and away from family and friends. But you’re still going to want to stay in contact with them to make sure everyone is OK.
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