Did you get a call from Amazon, Visa, or another company about a package on the way? Watch out — it could be a scammer.
Security warning: Scammers are calling you with holiday tactics
‘Tis the season for eggnog, twinkly lights and a whole lot of scams. Cybercriminals make a killing over the holiday season — just think about how often we pull out our credit cards.
The best way to stay safe is to know their tricks. I’ve got the inside scoop on phone scams tricking people out of money and info right now.
Here’s how it works
YouMail issued an important warning about a new wave of robocalls pretending to be from big names like Amazon, Apple, Visa and Chase Bank. They’re trying to freak you out about bogus purchases and get you to spill personal info.
You get a call that sounds like it’s from Amazon. A robotic voice says something like, “Hello, this is an automated message from Amazon. Your card has been charged $2,253 for the purchase of an Apple MacBook Pro with Order ID #312106. If you did not place this order and would like to speak to one of our representatives, please press ‘1’ or please call back.”
If you fall for it, scammers try to hijack your credit card, Amazon or bank account to steal as much money as possible.
Amazon’s been battling this, shutting down 15,000 phone numbers! But the calls keep coming — and given how many of us use Amazon, odds are they’ll hit an actual customer.
Pro tip: If you want to talk to a real person at Amazon, don’t Google the number. Odds are, it’ll be a scam. Here’s the hard-to-find phone number to call Amazon’s customer service: 1-888-280-4331.
It’s not just Amazon
Scammers also pretend to be from subscription services like Norton LifeLock or McAfee, talking about pricey renewals. Here’s one example: “If you have not authorized this charge, you have 48 hours to cancel and get an instant refund of your annual subscription. Please press ‘1’ or call our Customer Care.”
They mix these calls with emails, leading to different callback numbers they change regularly. It’s like a game of scam whack-a-mole.
They’re pretending to be your bank, too
Watch out for fake calls from Amazon, Apple, Visa, Chase Bank
Heads up, folks! YouMail just issued an important warning about a new wave of robocalls pretending to be from big names like Amazon, Apple, Visa and Chase Bank. They’re trying to freak you out about bogus purchases and get you to spill your personal info.
If your business accepted Visa and Mastercard between Jan. 1, 2004, and Jan. 25, 2019, you might be eligible for part of a $5.5 billion settlement. It stems from excessive transaction fees, and businesses that have since closed or gone bankrupt can still qualify. File your claim here before May 31. I did.