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4 common tech support problems you can fix at home
There’s a lot to be said regarding the feeling of empowerment we earn after tackling an annoying computer problem on our own. If you’re an independent computer owner who doesn’t need a thing from anyone, you will want to check out our best advice for fixing common issues.
But sometimes, you need a little help. You need to be careful when searching for tech support because there are many scammers. Tap or click here for examples of dangerous tech support scams.
If you want to try fixing tech issues on your own, we can help. Keep reading for common problems and potential fixes.
1. You can’t log in
Are Caps Lock on? Did you change your password recently? Before picking up the phone, ensure you haven’t been locked out or suspended. Password management software can help you maintain order regarding different credential combos.
Of course, a simple password reset is always a fast way to resolve the problem when all else fails. Keep your backup contact info up-to-date for quick verification, and you’ll be made in the shade.
2. Your computer is running slow
If you can, perform a hard reset and see if the issue clears up. Next, try to pare away unnecessary Windows and applications to see if you can improve the situation.
Too many files stored locally and too many shady browser extensions can cause your computer to behave sluggishly. Avoid downloading random apps and programs, and remove anything that appears to change your computer’s performance.
Antivirus software is a must, as it can run regular checks and flag anything causing a problem. While you can use your Activity Monitor to check out what is slowing your computer down, we advise against deleting things manually.
3. Your printer is not responding
Printers, scanners and other peripheral devices are notorious for being finicky at the worst possible time. Reconfiguring your printer settings, reinstalling your drivers and scrutinizing the device for paper jams and the like should be among the first things you try.
Miscellaneous solutions like adding the printer to your network can be found abundantly online and in the owner’s manual. Start by searching for any error codes displayed and work from there.
4. Your keyboard or mouse is not working
Manage your accessories by looking into whether their Bluetooth connection is active. It can be a delicate dance, so be sure to go through the entire pairing process outlined by the manufacturer.
If you’re using wireless devices, a dead battery or one that needs to be charged is always something to consider. Swap them out and see if you can make it work.
Tags: accessories, antivirus software, battery, Bluetooth, Bluetooth connection, password reset, tech support
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